You know how much we love Reviews--so let’s take a closer look. From the FreshLime dashboard, you can do four things:
Reply to reviews (Timeline)
Request reviews (Request Review)
View review data (Overview)
Track technicians (Scoreboard)
There are 4 sections under the Reviews tab that accomplish each of the four things listed above, the matching sections indicated by the parentheses.
Let's go through these one by one:
The Overview section:
This is where you will find data on your reviews over time displayed in charts and graphs. Further down is a section called “Team Stats.” If you have your employees/technicians individually registered, this section will allow you to track their progress. There are additional graphs at the bottom of the section.
The Timeline section:
Your FreshLime Timeline is your tool to view and reply to reviews all in one place.
Need help replying to your reviews? See How do I reply to reviews?
Need help connecting your Facebook or Google accounts? See How do I connect to Google? and How do I connect to Facebook?
Want to know more about the Timeline? Learn more here