What is the Reviews tab?

You know how much we love Reviews--so let’s take a closer look. From the FreshLime dashboard, you can do four things: 

  1. Reply to reviews (Timeline)

  2. Request reviews (Request Review) 

  3. View review data (Overview) 

  4. Track technicians (Scoreboard)

There are 4 sections under the Reviews tab that accomplish each of the four things listed above, the matching sections indicated by the parentheses.

Let's go through these one by one:


The Overview section: 

This is where you will find data on your reviews over time displayed in charts and graphs. Further down is a section called “Team Stats.” If you have your employees/technicians individually registered, this section will allow you to track their progress. There are additional graphs at the bottom of the section.



The Timeline section: 


Your FreshLime Timeline is your tool to view and reply to reviews all in one place.