How do I request a Review from a customer?

Owned by Emily Novits (Unlicensed)
Last updated: Oct 13, 2021 by Travis Mortenson (Unlicensed)
2 min read

Mobile: 

First, you need to make sure you register your device. If you haven’t registered your device yet, check this page out and then come back!

If your device is registered and ready to go: 

  • Start a new text message to the FreshLime contact in your phone

  • Type in the customer’s phone number who you want to send a review request to, then hit 'send.' 

It’s as easy as that!

 

Desktop: 

 

  • Click the “Reviews” tab at the top of the page 

 

  • Click the “Request Review” tab that appears after you click “Reviews” 

 

  • Use the drop down menu under “Technician” to select the person sending out the review request

  • Type in the phone number of the customer you’re sending the request to in the box below the drop down menu