Squarespace – How to Install Webchat

Owned by Travis Mortenson (Unlicensed)
Jun 17, 2021
2 min read

Step 1: Log in to your account and select your website

Visit Squarespace and login to your account. Under the Website tab, click the website in which you want to add the live chat plugin.

 

Step 2: Open settings

Choose Settings from the left navigation panel.

 

Step 3: Open advanced settings

Next, navigate to the Website section and click on Advanced to open the advanced settings.

 

Step 4: Open the code injection console

From the advanced settings menu, open the Code Injection console.

 

Step 5: Grab your account's script for Messenger 

In another tab, login to your FreshLime dashboard, and click on Messenger in the main navigation. Once there, you will see a secondary menu under the main navigation. Click on Settings.

Once there, find the Chat Settings & Branding section. This is where you will adjust chat features such as name, colors, and icon used with your chat bot.

 

At the bottom of the page, you will find a section called Install Webchat on Your Website. Click on Copy Webchat Code. Once you do so, the installation code has been copied to your clipboard.

 

Step 6: Insert your unique script for Messenger

After you've copied the code snippet by clicking the Copy Theme Code button, paste it in the Footer section of the Code Injection console (back in Squarespace). Click Save, and you should be good to go!