FreshLime's New Look - Coming Aug 30, 2021



Announcing FreshLime’s new side navigation and Contact Center. Quickly and easily access all your Customer Interaction features from a compact left side navigation bar including your new Contact Center. Contact Center with new overview and customer detail view is packed with new interaction insights to help you personalize every conversation.

New FreshLime Left Navigation and Contacts Page
VIDEO – New FreshLime Left Navigation and Contacts Page Overview


Let’s See What’s New

  • Compact left navigation for access to all of your interaction tools and features

  • New Contact Center Overview

  • New Contact Detail including New Customer Insights, and Conversation View

  • Faster page load time


New Left Navigation - Condensed


New Left Navigation - Expanded


New Contacts Page & Contact Detail