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Create a SmartConnect QR-code for SMS Opt-in

1. Locate the SMS Opt-in from the Email/SMS Flow Manager list of SMS flows.

2. Click the Copy Icon at the end of the Dynamic Link to copy the SMS flow link.Click Actions in the top navigation bar.

3. Select QR Code.

4. Click Create New QR Code.

5. (Optional) Select a Merchant Location.

6. Select the FreshLime Number

7. Select Custom from the SmartConnect Product dropdown menu.

8. Type SMS Opt-in Flow into the Title field.

9. (Optional) Type a Name/Description of where the code is published into the Segment/Campaign field.

10. Click Create.

11. Locate your new QR Code in the QR Code list (codes are automatically sorted from oldest to newest).

12. Click on the Qr Code ID Number to edit the code link.

13. Paste the SMS Opt-in SMS Flow Dynamic Link Keyword into the Link field following the “=” sign.

14. Click Update.

15. Test your code

    1. Do you get the SMS Opt-in Flow Outbound Message when you scan the code?

       1. If Yes, the SMS Opt-in QR-Code is ready to download and publish

       2. If No,

          1. Edit the QR code by clicking on the Qr Code ID Number

          2. Check the link. Is the link structured properly?

             1. Is “SMS:+FreshLime Number” found before the https:// prefixin the Link field?

                1. If Yes, edit any spaces between letters, remove “SMS:+FreshLime Number”.

                Does the link have the https:// prefix?

                1. If No, copy and paste the link again, return to the EMail/SMS Flow Manager and copy the SMS flow link for the SMS Opt-in Flow then follow the steps for editing the QR code (Create a SmartConnect QR-code for SMS Opt-in, Step 12)numbers, or symbols, and remove these.

                2. If No, add sms:+FreshLimeNumber&body=keyword to the Link field. If you’re using a keyphrase with more than one word, add %20 between words, this will add a space between words.

                3. If you see %21 at the end of your phrase, this is an exclamation point [!]. If you did not use an exclamation point in your keyphrase you need to remove the %21 to remove it from the QR-code link.

Inviting Customers to Opt-in with an SMS Text Message

1. A business may send one text message to a consumer within a year (or two) without an opt-in.

2. This message cannot strictly be an invitation to opt-in to SMS messages.

3. This message should be an offer or other announcement with the invitation to opt-in by replying or sending a Keyword to the FreshLime Number.

4. The keyword you have configured in the process outlined here needs to be included in the invitation message body copy and will trigger the Confirmation Message to complete the opt-in. i.e. Get 50% OFF your next service. ShowTXT. Reply SUBSCRIBE to opt-in to get text Offers&Updates!

5. You may also configure a SmartConnect QR-code to send this first message using a different keyword, such as; GETOFFERS, GETALERTS, DEALS, NOTIFYME, etc. To do this, Create A New SMS Flow with Keyword and QR Code.

6. OR, you may choose to send this invitation to a list of customers as an email or SMS text message.