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Coming soon to beta is the ability for you to specify an external endpoint where we will send contact information we collect from conversations in Message Center. This is one of two upcoming features where we are starting to push information to an integration in addition to pulling data into our system. In addition to responding to the customer through message center, Briostack customers (for example) could utilize this feature to send the lead back to Briostack to track communications with that lead as well as status and other details. They could also convert that lead to a customer and then add services to it.
Voice For Pest Bot Integration
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